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Privacy Policy

We take your privacy very seriously. We work hard to ensure that our website collects no more information from you than is necessary, and that any information we collect is secure and used responsibly.
 
This Privacy Policy explains what personal information we collect form you and the security procedures we follow on how we store and use it, and who sees it - to help stop any unauthorised person getting hold of it.
 
Collection of Personal Information
 
We collect your personal details - such as your name, address and email - only when you use our website to send us an enquiry, order a brochure, register for a competition or sign up to receive our newsletter.
 
We will only use this information to respond to your enquiry and provide you with the services, information or products you have requested. If you contact us, your email address may be used to send you our newsletter, but you are free to unsubscribe from this at any time using the link provided. Where we use forms to collect sensitive data, the page will be clearly marked as being secure and a "padlock" icon will display in your browser (usually bottom right or in your browser bar). We may retain these enquiry and booking forms indefinitely.
 
Remember that email is not necessarily secure and you should never send sensitive or personal information by email (eg credit card security codes). Your personal details, including your email address, will never be made available to a third party for marketing purposes.
  
We collect your personal information in two main ways:
 
(a) Automatically
 
We collect and temporarily store certain technical information about your visit to our website for use in site management and security. This information includes, but is not limited to:
    • Your IP address
    • Browser (e.g. Chrome, Internet Explorer)
    • Operating system (e.g. Windows, Mac)
    • Screen resolution of device used
    • Website and page used to access our website
    • Date and time of your request
    • URLs of pages visited
 
This information is to collate statistical information about our website and to assist with maintenance and troubleshooting. With this data we learn about the number of visitors to our site and the types of technology used. No attempt is made to identify individual users or to link you personally to any of this information. These data logs are retained temporarily for security and site management purposes only.
 
(b) Cookies
 
We use "cookies" to store and collect information regarding your usage of our website. Cookies are small data files placed by our website on your computer's hard drive or in your browser memory, which are sent back to us each time you make another request for a page or information from our website. Your computer will only share the information in the cookie with the website that provided it and no other website can request it. Cookies identify a computer browsing a website, not an individual.
 
Our website places cookies on your computer of the following types:
 
Temporary Session cookies: These are cookies which we use to help you navigate around our website. They last only as long as your web browser is open. Once you close your browser, the cookie disappears. Session cookies are not stored permanently on your computer and they expire 20 minutes after you finish using our website.
 
Google Analytics cookies: These cookies are used to collect information about how visitors use our website. They allow us to analyse how visitors locate and navigate through our website, which helps us improve our website and offer richer and more relevant content. Google Analytics cookies remain on your computer indefinitely. They collect information in an anonymous form, including the number of visitors to the site, where visitors have come from and the pages they have visited. They contain no personal information and are not used to identify you personally or to track you outside of our website. To find out more about how Google uses this data, please visit their website: www.google.com/policies/privacy/partners/
 
YouTube cookies: Videos embedded in our website are powered by YouTube.  When you play a video, YouTube may place cookies on your computer. YouTube’s Privacy Policy can be found here: http://www.google.co.uk/intl/en/policies/privacy/
 
None of these cookies contains any personally identifiable information. Cookies cannot harm your computer and cannot read any data stored on your computer. At no time is your private information, whether stored in cookies or elsewhere, shared with third parties who have no right to that information. If you prefer not to accept cookies you can change your browser settings to refuse them: http://www.aboutcookies.org/.  If you do refuse cookies from our website, some functions may not work correctly.
 
We reserve the right to modify this privacy policy from time to time. You should visit our website periodically to review any changes.
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