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About Us

2by2 Holidays - Creating unforgettable experiences
 
Travel has always been a huge part of my life and it was my passion to share my experiences which led me to establish 2by2 Holidays over 15 years ago.
 
Since then our team has grown and we have expanded our holidays from the remarkable wildlife and cultures of Africa to the iconic sights of Latin America and the tigers and temples of India, But our values and ethos remain unchanged - to give you the most wonderful experience possible in a region of the world you never thought you would visit.
 
Our company name comes from the ancient legend of Noah's Ark, where all the animals of the world went into his giant boat 'two by two' to survive the great flood - and wildlife and conservation remain as precious and thrilling to us today.
 
My enthusiasm burns as brightly as ever and I'm involved in every aspect of the business, backed up by our superb travel team. Our love for travel has certainly rubbed off on our customers, with over a third returning year after year to explore a different country or revisit an old favourite. Whatever your passion and however complex your needs, our thoughtful approach and attention to detail will ensure your holiday is just right for you.
 
As a result of our commitment to customer service, we are proud to have won the South African Tourism 'Ubuntu Award' and been a finalist in the Federation of Small Business 'Excellence in Customer Service' award.
 
Hambe Kahle - Travel Safely
 
Claire Farley
Managing Director
Our Holidays
 
At 2by2 Holidays we are all passionate travellers. Our sales team and support staff regularly visit the countries we sell, ensuring our specialists knowledge remains up to date. Our service is truly bespoke and nothing is run of the mill. We are always happy to research and book unusual excursions and activities for you. We know that every holiday is important and we always go the extra mile to make sure even the smallest details are looked after.
 
We believe that our tradition of customer service has contributed to our success in building strong, long-term relationships with our customers and suppliers. Our long-standing partnerships with our in-country tems, has also been an essentail ingredient in our success. Our staff are our greatest asset and we treasure them.
Our Values
We strongly believe that travel is a force for good, providing a crucial source of revenue for local communities. We want you to experience the very best holiday, but at the same time we wish to contribute something back to these communities wherever we can.
 
The national parks, reserves and wildlife sanctuaries that are included in our itineraries directly benefit from tourism and in many cases your income is vital to their survival. Many of the lodges we work with across Africa, Latin America and India support local projects such as childcare facilities, schools and health clinics, further improving local conditions. You too can make a difference through 'Pack For a Purpose'
Our AITO Membership
 
2by2 Holidays is a member of the Association of Independent Tour Operators, which represents Britain’s leading independent tour operators and encourages high standards of quality and service. We abide by the Association's Code of Business Practice and adhere to their Quality Charter. Visit the AITO website to find out more about the association or call 020 8744 9280.
Our ATOL Protection
 
2by2 Holidays holds an Air Travel Organisers Licence from the UK Civil Aviation Authority (ATOL no 9025). If you live in the UK or book flights originating in the UK combined with ground arrangements, such as hotels or tours, then your entire holiday is covered by our ATOL license, which protects you from losing money or being stranded abroad because of the failure of a travel firm or airline. Full dertails of this cover can be found on the ATOL website.
 
Holidays that do not meet the above criteria are protected through our Tour Operator Travel Insurance scheme administered by Affirma (MGA Cover Services Limites), who can be contacted on 020 3540 4422.
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